Shipping policy
SHIPPING POLICY
Last Updated: September 18, 2026
Thank you for shopping with ARCHIVE.STORE. Please review this Shipping Policy before placing an order.
1. Order Processing
Orders are typically processed within 2–5 business days after payment has been successfully received.
Processing times may occasionally take longer due to high order volumes, supplier delays, holidays, product availability, or other circumstances.
Orders are not shipped on weekends or U.S. federal holidays unless otherwise stated.
2. Shipping Times
After an order has been processed and shipped, estimated delivery times are generally:
United States: 7–15 business days
International: 10–25 business days
These are estimated delivery windows, not guaranteed delivery dates.
Actual delivery times may vary depending on the destination, carrier, customs processing, weather, holidays, and other circumstances outside ARCHIVE.STORE’s control.
3. Tracking Information
When tracking is available, customers will receive tracking information at the email address provided during checkout.
Tracking information may take several days to become active after an order has been shipped.
Some shipments may have limited tracking updates while traveling between countries or shipping facilities.
4. Shipping Delays
ARCHIVE.STORE is not responsible for delays caused by circumstances outside our reasonable control, including:
- Carrier delays
- Severe weather
- Natural disasters
- Customs processing
- Holidays
- Incorrect or incomplete shipping information
- Supplier or fulfillment delays
- Transportation disruptions
- Government restrictions
- Other unforeseen circumstances
If your order is experiencing an unusual delay, contact us at zautooreal@gmail.com and we will work to assist you.
5. Incorrect Shipping Addresses
Customers are responsible for providing a complete and accurate shipping address during checkout.
If an order has not yet been shipped and you notice an incorrect address, contact us as soon as possible at:
zautooreal@gmail.com
We will make reasonable efforts to update the address before shipment, but we cannot guarantee that changes can be made after an order has been processed.
If an order is returned because of an incorrect or incomplete address provided by the customer, additional shipping charges may apply before the order can be reshipped.
6. Lost, Stolen, or Marked-Delivered Packages
Once a package is marked as delivered by the applicable carrier, ARCHIVE.STORE cannot guarantee recovery of packages that are subsequently lost or stolen.
Customers should first check around their delivery location and contact the carrier regarding a package marked as delivered.
If you believe your package was lost during transit, contact zautooreal@gmail.com so we can review the available tracking information and determine the appropriate next steps.
7. International Shipping
International orders may be subject to customs inspections, import duties, taxes, or other fees imposed by the destination country.
Unless otherwise stated at checkout, these charges are the responsibility of the customer.
ARCHIVE.STORE does not control customs processing times or customs fees.
Customers are responsible for ensuring that ordered products can legally be imported into their destination country.
8. Multiple Items in One Order
If an order contains multiple products, items may occasionally be shipped separately depending on supplier availability, warehouse location, or fulfillment arrangements.
Customers may therefore receive multiple tracking numbers or separate packages for a single order.
9. Shipping Costs
Applicable shipping charges, if any, will be displayed during checkout before the order is completed.
Shipping costs may vary based on the product, destination, shipping method, order size, or other applicable factors.
10. Order Cancellations
If you need to cancel an order, contact zautooreal@gmail.com as soon as possible after placing your order.
Because orders may be sent to our fulfillment partners shortly after purchase, we cannot guarantee that a cancellation will be possible once processing or shipment has begun.
If an order cannot be canceled because it has already been processed or shipped, the request may be handled under our Return & Refund Policy.
11. Contact Us
If you have questions about shipping, tracking, or your order, contact:
ARCHIVE.STORE
Owner: Zyquil Moore
Email: zautooreal@gmail.com
Website: www.archive.store